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Cancellation Policies

Classes, Workshops, Courses and Programs: *There are no refunds. Therefore, please be sure you can attend the dates provided before registering. In lieu of refunds, credit will be provided toward any other course, workshop, program or series of classes online or in person offered. This credit is transferable to another candidate as long as they are deemed eligible by Metta Movement Arts to attend the course desired. Thank you in advance for your understanding.

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Thai Massage/Tok Sen Services: Notification of cancellation is requested a minimum of 24 hours before the set appointment time. Few exceptions apply and will be considered on an individual basis. Otherwise, cancellations within a 24 period will be *charged.

 

*Please remember, this is a small, independently run business. This work provides me with my livelihood as well as being my passion. In order for me to continuing serving and sharing the amazing healing benefits of this work, I request these cancellation policies be regarded and respected. Thanks in advance for your understanding. 

Privacy Policy

what type of information is collected?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details via 3rd party Square payment processing, comments, feedback, product reviews, recommendations, and personal profile.

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how is information collected?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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why is personal information collected?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose site visitors' personal information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, instant messenger via the wix app or text messages.

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IP addresses and Cookies  
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and in order to create reports.  This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Our site uses Google Analytics which is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer's hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. As a user, you can opt in or  out of cookies on the banner at the bottom of the home page. 
Google Analytics collects information anonymously.  It reports website trends without identifying individual visitors. You may opt out of Google Analytics without affecting how you visit our site - for more information on opting out of being tracked by Google Analytics across all websites you use, visit Google.

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If there are any questions, please send them through the Contact section on this website.

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